{"id":11895,"date":"2021-09-30T06:52:00","date_gmt":"2021-09-30T06:52:00","guid":{"rendered":"https:\/\/library.rcu.ac.zw\/?page_id=11895"},"modified":"2022-10-02T11:17:55","modified_gmt":"2022-10-02T11:17:55","slug":"users-customer-division","status":"publish","type":"page","link":"https:\/\/library.rcu.ac.zw\/index.php\/users-customer-division\/","title":{"rendered":"Customer Services Division"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11895\" class=\"elementor elementor-11895\">\n\t\t\t\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-15f466d elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"15f466d\" data-element_type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-42e8e6a\" data-id=\"42e8e6a\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap\">\n                                    <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d18e7df\" data-id=\"d18e7df\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap\">\n                                    <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n                <section class=\"elementor-section elementor-top-section elementor-element elementor-element-971dc2f elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"971dc2f\" data-element_type=\"section\" id=\"anchor-section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-extended \">\n                    <div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1fd180a3\" data-id=\"1fd180a3\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-37c13385 elementor-widget elementor-widget-cms_heading\" data-id=\"37c13385\" data-element_type=\"widget\" data-widget_type=\"cms_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"cms-heading-wrapper cms-heading-layout1\">\r\n    \r\n            <h4 class=\"custom-heading\">\r\n            <span >Customer Services Section\n\n<\/span>\r\n        <\/h4>\r\n        \r\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad8e850 elementor-widget elementor-widget-spacer\" data-id=\"ad8e850\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71289a81 elementor-widget elementor-widget-icon-box\" data-id=\"71289a81\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/library.rcu.ac.zw\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-box.min.css\">\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span  >\n\t\t\t\t\t\tCustomer Services\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tThe Reformed Church University Library is a critical partner in university learning, teaching and research activities. Our collections, facilities, services and culture represent best practice and collectively make a significant contribution to student and researcher success and enhance the University\u2019s reputation and impact. Through the user and customer services library department we work to ensure our customers\u2019 experiences are productive, relevant, efficient and rewarding. The user and customer services department primary function is to support the information needs of library users both students and staff members\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7278953 elementor-widget elementor-widget-spacer\" data-id=\"7278953\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ecaaa14 elementor-widget elementor-widget-spacer\" data-id=\"5ecaaa14\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcd589b elementor-widget elementor-widget-spacer\" data-id=\"dcd589b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b1bda0 elementor-widget elementor-widget-cms_heading\" data-id=\"0b1bda0\" data-element_type=\"widget\" data-widget_type=\"cms_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"cms-heading-wrapper cms-heading-layout1\">\r\n    \r\n            <h2 class=\"custom-heading\">\r\n            <span >Services Offered<\/span>\r\n        <\/h2>\r\n        \r\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t        <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-eec9006 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"eec9006\" data-element_type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-622dd21\" data-id=\"622dd21\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-a00143c elementor-widget elementor-widget-alert\" data-id=\"a00143c\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\n.elementor-alert{padding:15px;border-left:5px solid transparent;position:relative;text-align:left}.elementor-alert .elementor-alert-title{display:block;font-weight:700}.elementor-alert .elementor-alert-description{font-size:13px}.elementor-alert button.elementor-alert-dismiss{position:absolute;right:var(--dismiss-icon-horizontal-position,10px);top:var(--dismiss-icon-vertical-position,10px);padding:3px;font-size:var(--dismiss-icon-size,20px);line-height:1;background:transparent;color:var(--dismiss-icon-normal-color,inherit);border:none;cursor:pointer;transition-duration:var(--dismiss-icon-hover-transition-duration,.3s)}.elementor-alert button.elementor-alert-dismiss:hover{color:var(--dismiss-icon-hover-color,inherit)}.elementor-alert button.elementor-alert-dismiss svg{width:var(--dismiss-icon-size,20px);height:var(--dismiss-icon-size,20px);fill:var(--dismiss-icon-normal-color,currentColor);transition-duration:var(--dismiss-icon-hover-transition-duration,.3s)}.elementor-alert button.elementor-alert-dismiss svg:hover{fill:var(--dismiss-icon-hover-color,currentColor)}.elementor-alert.elementor-alert-info{color:#31708f;background-color:#d9edf7;border-color:#bcdff1}.elementor-alert.elementor-alert-success{color:#3c763d;background-color:#dff0d8;border-color:#cae6be}.elementor-alert.elementor-alert-warning{color:#8a6d3b;background-color:#fcf8e3;border-color:#f9f0c3}.elementor-alert.elementor-alert-danger{color:#a94442;background-color:#f2dede;border-color:#e8c4c4}@media (max-width:767px){.elementor-alert{padding:10px}.elementor-alert button.elementor-alert-dismiss{right:7px;top:7px}}<\/style>\t\t<div class=\"elementor-alert elementor-alert-info\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Circulation Services<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><div style=\"text-align: justify;\">\nThe RCU Library circulation comprises the activities around the lending of library physical books and other physical information materials to users. The library uses the KOHA management system for checking in and checking out of books. For a user to borrow a book, they need to bring their student or staff cards.\n<div>Login to your account through the Online Public Access Catalogue to see renewals, checkouts, holds, overdue items and fines.\n<\/div> \n<\/div><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-27e8bb5\" data-id=\"27e8bb5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-7e0e64c elementor-widget elementor-widget-image\" data-id=\"7e0e64c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/Circulation-services.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n                <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-39be0d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"39be0d3\" data-element_type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-efeabf2\" data-id=\"efeabf2\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-0fd279b elementor-widget elementor-widget-alert\" data-id=\"0fd279b\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-alert elementor-alert-info\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Reference Services<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><div style=\"text-align: justify;\">\nThe goal of the reference librarian is to meet the individual information needs of the user to the fullest extent possible. The reference section provides assistance and instruction with using the library, including locating materials, using the library catalogue, using computers to access information, and using basic reference sources. The reference librarian also offers assistance in identifying library materials needed to answer a question\n<\/div><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da44017 elementor-widget elementor-widget-spacer\" data-id=\"da44017\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd1bc7 elementor-widget elementor-widget-alert\" data-id=\"2cd1bc7\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-alert elementor-alert-info\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">How to borrow<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><div style=\"text-align: justify;\">\nBring your student ID and select the\u00a0books you want from the library shelves and give them to a librarian on the circulation desk. The Librarian will check out the books through KOHA a library management system and stamp the due date for the books on the due date stamp inside the book.\n\nHow long can I borrow?\n\nLoan Periods\n<\/div><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4601394\" data-id=\"4601394\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-2b1338d elementor-widget elementor-widget-image\" data-id=\"2b1338d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/AAL_w-icons_light.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60c91fa elementor-widget elementor-widget-image\" data-id=\"60c91fa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/Circulation-services.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n                <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-972378b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"972378b\" data-element_type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-f3c615d\" data-id=\"f3c615d\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-102f10e elementor-widget elementor-widget-alert\" data-id=\"102f10e\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-alert elementor-alert-info\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Library Orientation Services<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><div style=\"text-align: justify;\">\nRCU library orientation is concerned with familiarising students with the library facilities, resources and services. Students will be oriented on the physical library, the library website, the digital library (eDURA) and online learning platform (eCHERA). The RCU library conducts library orientation to all first year students and new staff members. Orientation of new students is scheduled on the first week of the first year and for staff members it is conducted during the first week at work. Orientation for students is a week-long whilst for staff members its three days<\/div><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d8f7a67\" data-id=\"d8f7a67\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-5400a31 elementor-widget elementor-widget-image\" data-id=\"5400a31\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/87393917_212106540177946_9164160934812319744_n.png\" class=\"attachment-large size-large wp-image-12881\" alt=\"\" srcset=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/87393917_212106540177946_9164160934812319744_n.png 900w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/87393917_212106540177946_9164160934812319744_n-300x200.png 300w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/87393917_212106540177946_9164160934812319744_n-768x512.png 768w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/87393917_212106540177946_9164160934812319744_n-600x400.png 600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n                <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-13f27c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"13f27c0\" data-element_type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-a5ea5ef\" data-id=\"a5ea5ef\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-c17dd8e elementor-widget elementor-widget-alert\" data-id=\"c17dd8e\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-alert elementor-alert-info\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Information Literacy Skills Services<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><div style=\"text-align: justify;\">\nThe library offers information literacy skills training through an examinable course known as Information Literacy. This training is a mandatory course for all first year students. Information literacy skills training will help you develop study and research skills to avoid plagiarism, find and evaluate quality sources of information.<\/div><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76e8515 elementor-widget elementor-widget-spacer\" data-id=\"76e8515\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e27886e elementor-widget elementor-widget-alert\" data-id=\"e27886e\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-alert elementor-alert-info\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Internet Services<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><div style=\"text-align: justify;\">\nRCU provides internet to its users through Wifi and Ethernet connection. A WiFi connection transmits data via wireless signals, while an Ethernet connection transmits data over cable. No cables are needed to access a WiFi connection, providing greater mobility for users who can connect to a network or the Internet while moving freely around a space. For you to access RCU internet, you need an internet account which is your student number and your portal password.\n\n .<\/div><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-eaf3311\" data-id=\"eaf3311\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-d27b360 elementor-widget elementor-widget-image\" data-id=\"d27b360\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/BeUwfPaZcZSpGIK-800x450-noPad.jpg\" class=\"attachment-large size-large wp-image-12885\" alt=\"\" srcset=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/BeUwfPaZcZSpGIK-800x450-noPad.jpg 800w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/BeUwfPaZcZSpGIK-800x450-noPad-300x169.jpg 300w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/BeUwfPaZcZSpGIK-800x450-noPad-768x432.jpg 768w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2021\/11\/BeUwfPaZcZSpGIK-800x450-noPad-600x338.jpg 600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-734eb8b elementor-widget elementor-widget-image\" data-id=\"734eb8b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"612\" height=\"260\" src=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/internet-services.png\" class=\"attachment-large size-large wp-image-13441\" alt=\"\" srcset=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/internet-services.png 612w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/internet-services-300x127.png 300w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/internet-services-600x255.png 600w\" sizes=\"(max-width: 612px) 100vw, 612px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n                <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-510fc2b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"510fc2b\" data-element_type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-03f77b6\" data-id=\"03f77b6\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-b1ce43c elementor-widget elementor-widget-alert\" data-id=\"b1ce43c\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-alert elementor-alert-info\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Printing and Photocopying  Services  <\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><div style=\"text-align: justify;\">Printing and photocopying facilities are available at Main Library at a fee .Students are advised to bring their memory sticks when printing. <\/div><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f332028\" data-id=\"f332028\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-2c246e9 elementor-widget elementor-widget-image\" data-id=\"2c246e9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"580\" src=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/printing-services.png\" class=\"attachment-large size-large wp-image-13446\" alt=\"\" srcset=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/printing-services.png 943w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/printing-services-300x272.png 300w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/printing-services-768x696.png 768w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/printing-services-600x544.png 600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n                    <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3446ac9b\" data-id=\"3446ac9b\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-17f38c80 elementor-widget elementor-widget-cms_navigation_menu\" data-id=\"17f38c80\" data-element_type=\"widget\" data-widget_type=\"cms_navigation_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t    <div class=\"cms-custom-menu-wrap\">\r\n        <div class=\"cms-navigation-menu e-sidebar-widget \">\r\n                            <h3 class=\"widget-title\">Library Sections<\/h3>\r\n                        <div class=\"menu-library-sections-container\"><ul id=\"menu-library-sections\" class=\"menu\"><li id=\"menu-item-12545\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12545\"><a href=\"https:\/\/library.rcu.ac.zw\/index.php\/acquisitions-bibliographic-technical-divisions\/\">Acquisitions, Bibliographic &#038; Technical-Divisions<\/a><\/li>\n<li id=\"menu-item-12547\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12547\"><a href=\"https:\/\/library.rcu.ac.zw\/index.php\/research-training-division\/\">Research &#038; Training Division<\/a><\/li>\n<li id=\"menu-item-12546\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12546\"><a href=\"https:\/\/library.rcu.ac.zw\/index.php\/users-customer-division\/\">Customer Services Division<\/a><\/li>\n<li id=\"menu-item-12806\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12806\"><a href=\"https:\/\/library.rcu.ac.zw\/index.php\/inclusivity-division\/\">Inclusivity Division<\/a><\/li>\n<\/ul><\/div>        <\/div>\r\n    <\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t        <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-59a302f1 widget-border-left secondary elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"59a302f1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n                            <div class=\"elementor-background-overlay\"><\/div>\n                \n                        <div class=\"elementor-container elementor-column-gap-no \">\n                    <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-500431bf\" data-id=\"500431bf\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-89f4b2f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"89f4b2f\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-wobble-vertical\">\n\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-phone-call\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b88de7f elementor-widget elementor-widget-heading\" data-id=\"4b88de7f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Contact Information <\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52080747 elementor-widget elementor-widget-text-editor\" data-id=\"52080747\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>For more information, please visit our Reformed Church University library reference desk and the library website. Please also utilise the library email, live chat, Facebook and our suggestion box for any queries. Or get in touch with us on the following:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0090be elementor-widget__width-auto elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"b0090be\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32736306 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"32736306\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"tel:+263%208688002249\" target=\"_blank\" rel=\"nofollow\">+263 8688002249<\/a><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e01deb4 elementor-widget__width-auto elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2e01deb4\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"material zmdi zmdi-email\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b1deeae elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"2b1deeae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/library@rcu.ac,zw\" target=\"_blank\" rel=\"nofollow\">library@rcu.ac.zw<\/a><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n                <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-389e4359 widget-border-left elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"389e4359\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n                            <div class=\"elementor-background-overlay\"><\/div>\n                \n                        <div class=\"elementor-container elementor-column-gap-no \">\n                    <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-227c7a0b\" data-id=\"227c7a0b\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-4b097484 elementor-widget elementor-widget-heading\" data-id=\"4b097484\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Opening Hours<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-388f7e3e elementor-widget elementor-widget-text-editor\" data-id=\"388f7e3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div style=\"display: flex; flex-wrap: wrap; justify-content: space-between;\">Monday &#8211; Friday 08.00 &#8211; 20:00<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7649e88 elementor-widget elementor-widget-text-editor\" data-id=\"7649e88\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div style=\"display: flex; flex-wrap: wrap; justify-content: space-between;\">Saturday 09:00 &#8211; 16:00<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n                    <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n                <div class=\"elementor-section elementor-top-section elementor-element elementor-element-c25e702 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"c25e702\" data-element_type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-b45bfb2\" data-id=\"b45bfb2\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-4a68d64 elementor-widget elementor-widget-alert\" data-id=\"4a68d64\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-alert elementor-alert-info\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Interlibrary Loans <\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><div style=\"text-align: justify;\">Interlibrary loans are a service which supports and enhances the university library collections when these fail to meet the needs of the university academic staff and students. Interlibrary loans are transactions between the libraries of institutions to facilitate access to information which extends beyond that which the library holds. RCU library provides this service upon request by students. Please feel free to contact us through the circulation desk and make a booking for a resource.<\/div><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b674024 elementor-widget elementor-widget-text-editor\" data-id=\"b674024\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-83f8ade\" data-id=\"83f8ade\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-3d14940 elementor-widget elementor-widget-image\" data-id=\"3d14940\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"210\" src=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/inter-library-loans.png\" class=\"attachment-large size-large wp-image-13440\" alt=\"\" srcset=\"https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/inter-library-loans.png 800w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/inter-library-loans-300x99.png 300w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/inter-library-loans-768x252.png 768w, https:\/\/library.rcu.ac.zw\/wp-content\/uploads\/2022\/09\/inter-library-loans-600x197.png 600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                            <\/div>\n        <\/div>\n                <section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca1991f elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"ca1991f\" data-element_type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a6c2ff9\" data-id=\"a6c2ff9\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-f3b2ca6 elementor-widget elementor-widget-text-editor\" data-id=\"f3b2ca6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n        \t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Services Section Customer Services The Reformed Church University Library is a critical partner in university learning, teaching and research activities. Our collections, facilities, services and culture represent best practice and collectively make a significant contribution to student and researcher success and enhance the University\u2019s reputation and impact. Through the user and customer services library department we work to ensure our customers\u2019 experiences are productive, relevant, efficient and rewarding. The user and customer services department primary function is to support the information needs of library users both students and staff members Services Offered Circulation Services The RCU Library circulation comprises the activities around the lending of library physical books and other physical information materials to users. The library uses the KOHA management system for checking in and checking out of books. For a user to borrow a book, they need to bring their student or staff cards. Login to your account through the Online Public Access Catalogue to see renewals, checkouts, holds, overdue items and fines. Reference Services The goal of the reference librarian is to meet the individual information needs of the user to the fullest extent possible. The reference section provides assistance and instruction with using the library, including locating materials, using the library catalogue, using computers to access information, and using basic reference sources. The reference librarian also offers assistance in identifying library materials needed to answer a question How to borrow Bring your student ID and select the\u00a0books you want from the library shelves and give them to a librarian on the circulation desk. The Librarian will check out the books through KOHA a library management system and stamp the due date for the books on the due date stamp inside the book. How long can I borrow? Loan Periods Library Orientation Services RCU library orientation is concerned with familiarising students with the library facilities, resources and services. Students will be oriented on the physical library, the library website, the digital library (eDURA) and online learning platform (eCHERA). The RCU library conducts library orientation to all first year students and new staff members. Orientation of new students is scheduled on the first week of the first year and for staff members it is conducted during the first week at work. Orientation for students is a week-long whilst for staff members its three days Information Literacy Skills Services The library offers information literacy skills training through an examinable course known as Information Literacy. This training is a mandatory course for all first year students. Information literacy skills training will help you develop study and research skills to avoid plagiarism, find and evaluate quality sources of information. Internet Services RCU provides internet to its users through Wifi and Ethernet connection. A WiFi connection transmits data via wireless signals, while an Ethernet connection transmits data over cable. No cables are needed to access a WiFi connection, providing greater mobility for users who can connect to a network or the Internet while moving freely around a space. For you to access RCU internet, you need an internet account which is your student number and your portal password. . Printing and Photocopying Services Printing and photocopying facilities are available at Main Library at a fee .Students are advised to bring their memory sticks when printing. Library Sections Acquisitions, Bibliographic &#038; Technical-Divisions Research &#038; Training Division Customer Services Division Inclusivity Division Contact Information For more information, please visit our Reformed Church University library reference desk and the library website. Please also utilise the library email, live chat, Facebook and our suggestion box for any queries. Or get in touch with us on the following: +263 8688002249 library@rcu.ac.zw Opening Hours Monday &#8211; Friday 08.00 &#8211; 20:00Saturday 09:00 &#8211; 16:00 Interlibrary Loans Interlibrary loans are a service which supports and enhances the university library collections when these fail to meet the needs of the university academic staff and students. Interlibrary loans are transactions between the libraries of institutions to facilitate access to information which extends beyond that which the library holds. RCU library provides this service upon request by students. Please feel free to contact us through the circulation desk and make a booking for a resource.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_kadence_starter_templates_imported_post":false,"footnotes":""},"class_list":["post-11895","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"tbms-custom-300":false,"tbms-custom-500":false,"event-post-thumb":false,"event-post-thumb-box":false,"1536x1536":false,"2048x2048":false,"htmega_size_585x295":false,"htmega_size_1170x536":false,"htmega_size_396x360":false,"ultp_layout_landscape_large":false,"ultp_layout_landscape":false,"ultp_layout_portrait":false,"ultp_layout_square":false,"medcity-medium":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"dgwt-wcas-product-suggestion":false},"uagb_author_info":{"display_name":"nyamwenae","author_link":"https:\/\/library.rcu.ac.zw\/index.php\/author\/nyamwenae\/"},"uagb_comment_info":0,"uagb_excerpt":"Customer Services Section Customer Services The Reformed Church University Library is a critical partner in university learning, teaching and research activities. Our collections, facilities, services and culture represent best practice and collectively make a significant contribution to student and researcher success and enhance the University\u2019s reputation and impact. Through the user and customer services library&hellip;","_links":{"self":[{"href":"https:\/\/library.rcu.ac.zw\/index.php\/wp-json\/wp\/v2\/pages\/11895","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/library.rcu.ac.zw\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/library.rcu.ac.zw\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/library.rcu.ac.zw\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/library.rcu.ac.zw\/index.php\/wp-json\/wp\/v2\/comments?post=11895"}],"version-history":[{"count":0,"href":"https:\/\/library.rcu.ac.zw\/index.php\/wp-json\/wp\/v2\/pages\/11895\/revisions"}],"wp:attachment":[{"href":"https:\/\/library.rcu.ac.zw\/index.php\/wp-json\/wp\/v2\/media?parent=11895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}